Appointments cancelled with less than 24 hours notice carry a 50% charge. This also applies to same-day appointments; meaning that if you cancel or don’t show up for an appointment that you made earlier that day, you are responsible for paying 50% of the fee. Appointments for parties of 2 or more are held with a major credit card. The card will not be charged unless the appointment is cancelled within less than 24 hours prior to the start time. If you have a gift certificate, we will hold the gift certificate number in lieu of a credit card and the fee will deducted from the certificate.
Late Arrivals
Arriving late for your appointment warrants a shortened session. We are typically fully booked; therefore, if you arrive late for your appointment, you will receive the amount of time that is left in your scheduled session. You will be charged the full amount of the session that you reserved.
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